Privacy policy

Last updated: June 12, 2026

This Privacy Policy describes how Everivel (“we,” “us,” or “our”) collects, uses, stores, and discloses your personal information when you visit our website, place an order, contact us, or use any services provided through our online store.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

Information We Collect

The information we collect depends on how you interact with our website and services. We may collect the following types of information:

Information You Provide to Us

When you place an order, create an account, contact us, or interact with our website, we may collect:

Name
Email address
Phone number, if provided
Billing address
Shipping address
Order details
Payment confirmation information
Account login information, if you create an account
Customer service messages and return requests
Photos or other information you provide when contacting us about an order issue

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Pages viewed
Products viewed
Cart activity
Website usage data
Referral source
Interaction with emails, advertisements, or website features

This information may be collected through cookies, pixels, analytics tools, and similar technologies.

Information from Third Parties

We may receive information from third-party service providers that help us operate our business, including:

Ecommerce platform providers
Payment processors
Shipping carriers
Fulfillment providers
Customer support tools
Fraud prevention providers
Analytics providers
Marketing and advertising partners

Any information received from third parties is handled in accordance with this Privacy Policy.

How We Use Your Information

We may use your personal information to:

Process and fulfill your orders
Confirm payments
Arrange shipping and delivery
Send order confirmations and shipping updates
Provide customer support
Process returns, refunds, or order-related requests
Improve our website, products, and customer experience
Prevent fraud, unauthorized activity, or misuse of our services
Send marketing emails or promotional messages, if you have opted in
Comply with legal, tax, accounting, or regulatory requirements
Enforce our policies and protect our rights, customers, and business

We do not sell your personal information for money.

Payment Information

Payments are processed securely through third-party payment providers.

Everivel does not directly store your full credit card number or complete payment details. Payment information is handled by secure payment processors according to their own privacy and security policies.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate properly, improve performance, remember your preferences, understand customer behavior, and support marketing or advertising features.

Cookies may help us:

Keep items in your cart
Remember your preferences
Improve website speed and performance
Analyze website traffic
Understand how visitors use our website
Provide relevant advertising or promotional content

Most browsers accept cookies automatically, but you can choose to remove or reject cookies through your browser settings.

Please note that disabling cookies may affect certain website functions, including checkout, account login, and cart features.

Marketing Communications

If you subscribe to our emails or choose to receive marketing messages, we may send you updates about new arrivals, promotions, special offers, or store news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at:

Email: support@everivel.com

Even if you opt out of marketing communications, we may still send you non-promotional messages, such as order confirmations, shipping updates, customer service replies, or account-related notices.

How We Share Information

We may share your personal information with trusted third parties only when necessary to operate our business, provide services, or comply with legal obligations.

This may include sharing information with:

Payment processors
Shipping carriers
Fulfillment partners
Website hosting and ecommerce platform providers
Customer support providers
Analytics providers
Marketing and advertising partners
Fraud prevention and security providers
Legal, tax, or compliance service providers

We may also disclose information if required by law, legal process, government request, fraud prevention, or to protect our rights, property, customers, or business.

Third-Party Websites and Links

Our website may contain links to third-party websites, apps, platforms, or services.

These third-party websites are operated independently from Everivel. We are not responsible for their privacy practices, security, content, policies, or services.

We recommend reviewing the privacy policies of any third-party website before providing personal information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Please avoid sending sensitive or confidential information through unsecured channels.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

This may include retaining information for:

Order fulfillment
Customer service
Returns and refunds
Fraud prevention
Legal compliance
Tax and accounting records
Business operations
Dispute resolution

When information is no longer needed, we may delete, anonymize, or securely store it as required by law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to request a copy of your personal information
The right to opt out of marketing communications
The right to restrict or object to certain uses of your information
The right to withdraw consent where processing is based on consent

These rights may be subject to identity verification and legal limitations.

To submit a privacy-related request, please contact us at:

Email: support@everivel.com

We will not discriminate against you for exercising your privacy rights.

Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us at support@everivel.com, and we will take appropriate steps to delete the information.

Do Not Track

Some browsers may allow you to send a “Do Not Track” signal.

Because there is no consistent industry standard for responding to these signals, our website may not respond to “Do Not Track” requests.

International Data Processing

Although Everivel currently ships within the United States only, some third-party service providers may process or store information in locations outside your state or country.

When information is processed by our service providers, we take reasonable steps to ensure that your personal information is handled securely and in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, or privacy practices.

Any updates will be posted on this page with a revised “Last updated” date. Your continued use of our website after updates are posted means you accept the revised Privacy Policy.