Track Your Order

Thank you for shopping with Everivel.

Once your order has shipped, you will receive a shipping confirmation email with your tracking number. You can use that tracking number to follow your package and check the latest delivery updates.

How to Track Your Order

To track your order, please check the shipping confirmation email sent to the email address used at checkout.

Your tracking information may take some time to update after the package has been handed over to the shipping carrier.

When Will My Order Ship?

Orders are carefully prepared before shipping.

Please allow 1–10 business days for order processing. Once your order has shipped, standard delivery usually takes 7–12 business days.

Please note that we do not process or ship orders on weekends or public holidays.

Shipping Information

Shipping Area: United States only
Standard Shipping: $9.99
Estimated Delivery Time: 7–12 business days after shipment
Free Shipping: Available on orders over $69

Tracking Not Updating?

If your tracking number does not update right away, please allow 24–48 hours for the carrier system to refresh.

If your tracking has not updated for several days, or if your package appears delayed, please contact us and we will do our best to assist you.

Delivered But Not Received

If your tracking information shows that your package was delivered but you have not received it, please check:

  • Your mailbox, front door, porch, or package locker

  • Your building office or mailroom

  • Your household members or neighbors

  • Your local shipping carrier

Once a package is marked as delivered by the carrier, Everivel is not responsible for lost, stolen, or unclaimed packages. However, you may contact us and we will help guide you through the next steps.

Need Help?

If you have questions about your order or tracking information, please contact us at:

Email: support@everivel.com

Please include your order number and the email address used at checkout so we can help you faster.